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2. Network Monitoring

This is a feature that allows you to check the network connection quality between the container's remote browser and the user's browser in real time.
Real-time monitoring of network status allows for quick response in case of issues.

How to use​

  1. Accessing the business system (website) after connecting to SHIELDGate
  2. Click the Performance icon on the right side of the top bar.
  3. Check the current value and 30-second average value of each indicator in the Performance status window, and observe the trend through the graph.
  4. Close status window by clicking the icon again

Performance Indicator Detailed Guide​

1. Page Load Time​

Measures the time it takes for the webpage to load.

unit: ms

Measurement Details

  • Analysis of Loading Time by Individual Resource
  • Total Page Load Time
  • Identifying the Cause of Loading Delay

General Performance Criteria

  • Excellent: within 1-3 seconds
  • Normal: 3-5 seconds
  • Improvement needed: more than 5 seconds

2. Video Information​

Displays streaming quality information of the remote browser.

Video Codec

  • Current Video Codec

Resolution

  • Current resolution of the video being streamed

3. FPS (Frames Per Second)​

Measures the number of frames displayed per second.

unit: fps
Features: The greater the change on the screen, the higher it rises.

General Performance Criteria

  • 30+ fps: Very smooth screen
  • 20-30 fps: Smooth screen
  • 15-20 fps: Slight stuttering phenomenon
  • 15 fps or lower: Severe stuttering

Improvement Method

  • Check Network Speed
  • Device Performance Check (CPU, GPU)
  • Terminate Background Process

4. Bitrate​

Measures the amount of data transmitted per second.

unit: Mbps
Features: The greater the change on the screen, the higher it rises.

General Quality Standards

  • High Quality: 3+ Mbps
  • Standard: 1-3 Mbps
  • Low Quality: 0.5-1 Mbps
  • Defective: Below 0.5 Mbps

Improvement Method

  • Check Network Bandwidth
  • Simultaneous download interruption
  • Streaming Service Temporary Suspension

5. Packet Loss​

Indicates the ratio of lost data packets among the transmitted data packets.

unit: %

General Acceptance Criteria

  • Excellent: 0-1%
  • Good: 1-3%
  • Caution: 3-5%
  • Defective: More than 5%

Symptoms upon occurrence

  • Video Stuttering and Freezing
  • Input Delay and Loss
  • Screen Refresh Phenomenon

6. Latency​

Measures the time it takes for user input to be reflected on the screen.

unit: ms
display: Display with 30-second average value

General Performance Criteria

  • Excellent: 0-100ms
  • Good: 100-200ms
  • Defective: More than 200ms

Improvement Method

  • Network Environment Inspection

7. Jitter​

Measures the variability of latency to indicate connection stability.

unit: ms
display: Display with 30-second average value

General Stability Criteria

  • Stability: 0-30ms
  • Normal: 30-100ms
  • Unstable: More than 100ms

Improvement Method

  • Change from WiFi to wired connection
  • Check Network Congestion
  • Electromagnetic Interference Check

8. Traffic Rate​

Measures the amount of data transmitted per second in real-time.

unit: KB/s
Features: The greater the change on the screen, the higher it rises.
display: Display with 30-second average value

Improvement Method

  • Network Connection Status Check
  • Firewall Configuration Check
  • VPN Configuration Check

9. Connection Information​

Displays detailed connection status and network information with the remote browser.

Display Item

  • ID: Connection Identifier
  • State: Connection Status (succeeded, connecting, failed, disconnected)
  • Sent/Received: Total amount of data sent and received
  • RTT: Round Trip Time (Round Trip Time)
  • Local: User device's network address
  • Remote: Network address of the remote server
  • Transport Policy: Transmission Policy Settings
  • Bundle Policy: Bundle Policy Settings
  • RTCP Policy: RTCP Policy Settings
  • Candidate Pool Size: Candidate pool size

How to use​

General User​

Order of Checks When Performance Degrades

  1. Check Network Stability with Latency and Jitter
  2. Checking Streaming Quality with FPS and Bitrate
  3. Check Data Transmission Status with Packet Loss
  4. Identifying Specific Resources Delayed in Page Load Time

administrator​

Problem Diagnosis

  1. Performance Issue Analysis with Page Load Time Data
  2. Identifying patterns of resources that are continuously delayed/failed
  3. Check Network Connection Status with Connection Information
  4. Comprehensive analysis of all indicators to identify root causes