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Log Management Guide

1. Log Management Page


  • You can check the usage logs of the SHIELDrive and SHIELDriveWorks services in real-time from the log list.

  • Update the list using the [Refresh] button in the top left corner.

  • You can check the previous logs through the top right [Go to Previous User/Admin Logs].

2. Search and Filter


itemDescription
search barFilter the log history of the user by entering the user ID.
Query PeriodStart Date ~ End Date Setting (Default: Last 7 Days)
statusSuccess / Failure Selection
Log itemsSelect User / Administrator / SHIELDriveWorks

3. Log Details (Common)


You can check the detailed information on the right slide by clicking the log item.

itemContent
dateLog creation date and time
TypeLog Item Types
statusSuccess / Failure
Product NameSHIELDrive or SHIELDriveWorks
IPConnected IP address
idConnected User ID
nameusername
Log contentDetailed Information

4. User Log


You can check the history of tasks executed by the user.

Log items

itemDescription
generationCreating Teams channels, folders, and files
Login / LogoutUser Login/Logout
Comment Registration / ModificationRegistering/Editing Comments on Folders and Files
Name changeRenaming Folders and Files
Tag ChangeChange Folder and File Tags
Restore Last VersionRestore Last Version of File
Move to TrashDelete Folders and Files (Move to Trash)
Copy / MoveCopying/Moving Folders and Files
Upload / Re-uploadFolder and File Upload and Re-upload After Failure
DownloadFile and Version-Specific File Download
Download SHW FolderDownload SHW Folder
EditSave after updating file contents
viewingFile Viewing
RecoveryRestore from Trash
Permanent DeletionPermanent Deletion of Folders and Files
Register / Delete BookmarkChange Favorite Settings
Subscription Registration / DeletionChange Subscription Settings
Top Fixed Registration / ReleaseChange Fixed Header Settings
Share Settings / UnshareChange File Sharing Settings
Download SHIELDWorks AgentDownload SHIELDriveWorks Agent
External System TransmissionExternal Transmission According to File Policy
Folder Policy Registration / Change / DeletionChange History of Shared Folder Policy
Interconnected File TransferFile Transfer via Network Interconnection
Folder Information ChangeChange Shared Folder Information
Open ID ChangeUser Open ID Change

Detailed Information

  • File Information: file path, creation date, last modified date, etc.

  • Folder Information: Folder path, creation date, last modified date, etc.

  • Role Information: Role names, members, and permissions applied to the folder

5. Admin Log


You can check the history of tasks performed by the administrator.

Log items

itemDescription
Login / LogoutAdmin Page Login/Logout
Storage Registration / Modification / DeletionStorage Information Change History
Register / Modify / Delete File Transfer to Another APPChange External APP Transfer Function Settings
Storage Policy Registration / Modification / DeletionStorage Role and Permission Change History
Edge Server Registration / Modification / DeletionEdge Server Information Change History
Basic Edge Server RegistrationSpecify Default Edge Server
Change File Control PolicyFile Control Policy Change
Home / Storage / Policy / Edge Server / Log / Settings / Trash Menu ViewAccess history of each menu
Storage Details / Policies / Policy Members / Sub-list ViewStorage Detailed Inquiry History

Detailed Information

  • Storage Information: type, usage, URL, etc.

  • Role Information: Role Name, Members, Permissions

  • Edge Server Information: URL, whether to specify a default value

6. SHIELDriveWorks Log


itemDescription
Login / LogoutSHIELDriveWorks Login/Logout
Execute TaskOpen the SHW file and execute the task.
End of workSave as SHW file after completion
Upload Work FileUpload the workspace file to SHIELDrive
General Area StorageSave file from workspace to general area

7. Previous Logs


  • You can check logs before November 30, 2023.
  • Access each user/admin log page through the [Previous Log] button in the upper right corner.