Function Specification

※ Last updated: 2026-08-04

The approval service is an integrated approval management service that handles all approval requests occurring in the Security365 product line from a single screen.

When a task that requires approval occurs in the linked service, an approval request is automatically created, and both the requester and the approver exchange approvals through the same screen and procedure, regardless of the service.

This document is a functional specification that summarizes the user features and administrator features provided by the approval service.

Common management features such as user, group, license, and authentication settings areSecurity365 관리센터 기능명세서Please refer to.

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User Features

Major Category	Mid-category	subclass	Detailed Description
Service Integration	Approval Request Linkage	Automatic Creation of Approval Requests	A feature that automatically generates an approval request when performing tasks that require approval in the linked service — the user does not need to request approval separately.
Service Integration	Approval Request Linkage	Processing Result Linkage	A feature that delivers the approval/rejection results back to the original service to continue subsequent actions.
Service Integration	Support Services	SHIELD Mail Integration	Function for processing approvals for email export and large attachment export requests
Service Integration	Support Services	SHIELD Drive Integration	Function to process approvals for drive file import requests
Approval Request	Request Management	request form	A feature for the requester to check the progress status, approver, and processing results of the approval document they requested.
Approval Request	Request Management	Directly designate approver	A feature that allows the requester to directly specify an approver for requests where there is no approval line applied and the approver is not determined.
Approval Request	Request Management	Request Cancellation	The feature for the requester to cancel their approval request before the approval process is completed.
Approval Request	Request Management	Check Reason for Rejection	Function for the requester to check the reason for the rejected request
Approval Processing	Approval	Approved	A feature that allows the approver to gather, report, and process approval requests that have come to them.
Approval Processing	Approval	Approval · Rejection Processing	Function to approve or reject approval requests — Reason input required when rejecting
Approval Processing	Approval	Partial Approval by Item	A function to individually approve or reject multiple items (recipients, attachments, etc.) contained in a single request.
Approval Processing	Approval	Check request details	Function to check the item values and request reasons contained in the approval request and download the attached files.
Approval Processing	Approval	Match Handling	Function for the delegated challenger to handle approval requests on behalf of the original approver
Approval Processing	Approval	Check Approval Progress	A function to display both the original approver and the substitute approver when the approver is absent and delegated, to verify the actual processor.
Approval Processing	Approval	Mail link entry	A feature that allows you to directly navigate to the request screen by clicking the link in the approval request email.
Personal Settings	Approval Authority Settings	Personal Approval Line	A feature that allows users to pre-designate their approvers by service and payment type.
Personal Settings	Absence Response	Approval Delegation	A feature to designate a challenger who will handle approvals on behalf of someone during their absence period, such as vacation or business trips, along with the reason and duration of the delegation.
Personal Settings	Absence Response	Delegation Temporary Suspension	A feature that temporarily suspends delegation without clearing the settings and then resumes usage.
Notification	Mail Notification	Approval Request Notification	Function to notify the approver via email that an approval request has arrived for processing.
Notification	Mail Notification	Processing Result Notification	Function to notify the requester of the approval/rejection results via email
Notification	Mail Notification	Approval Request Notification	A function that sends an email to the requester requesting the designation of an approver when a request without a designated approver is created.
Notification	Mail Notification	Request Cancellation · Receipt Notification	A feature that notifies relevant parties via email when an approval request is received or canceled.

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Administrator Features

Major Category	Mid-category	subclass	Detailed Description
Approval Service Operation	Settings	Use of Approval Service	Function to set whether to use the approval service at the company level — When not in use, the creation of approval requests is blocked and approval-related menus are hidden.
Approval Form	Form Management	Importing Approval Form	A feature that brings and uses payment types provided by each service to the company.
Approval Form	Form Management	Approval Form Activation Status	Function to set whether to receive approval requests by approval form
Approval Form	Request phrase	Request Title · Request Content Writing	Function to write the title and request reason text of the approval request in accordance with company policy.
Approval Form	Request phrase	Automatic Insertion of Request Items	phrase in/A feature that automatically replaces with actual values when selecting request items by entering __PH_0__.
Approval Form	Processing Policy	Request Expiration Handling	A feature to set the expiration period for unprocessed approval requests and the automatic processing method after expiration (automatic rejection, automatic cancellation, automatic approval).
Approval Form	Processing Policy	Preservation period	A feature to set the retention period for approved requests after the approval is completed.
Approval Form	Processing Policy	Processing on Partial Approval	A feature to set whether to conclude a request with only some items approved as approved or rejected.
Approval Line	Approval Line Registration	Group Approval Line	A feature that designates approvers for each approval type by group, automatically applying to approval requests from affiliated users.
Approval Line	Approval Line Registration	Basic Approval Line	A feature to designate a company-wide approver when there is no group approval line.
Approval Line	Approval Line Registration	Personal Approval Line Agency Management	Function for the administrator to view and register/edit the user-defined personal approval line.
Approval Line	Operating Policy	Setting Up Personal Approval Line	A feature that controls whether users can directly register or modify their personal approval lines at the company level.
Approval Line	Operating Policy	Application of Approval Line Priority	A feature that automatically applies the approval line in the order of individual → group → basic
Approval Line	Status Management	Approval Line Designation Status	Function to check the approver designation status by approval type (not designated, partially designated, fully designated)
Approval Delegation	Delegation Status	Status Inquiry of Organizational Delegation	Function to check the delegation settings and progress status of approvals for the entire company
Approval Delegation	Delegated Agency	Duelist Agent Designation	A feature that allows the administrator to designate, modify, or delete challengers on behalf of the user if the user has not set it themselves.
All Approved	Request Inquiry	Request for Approval Inquiry	Function to check approval requests for the entire company by progress status
All Approved	Request Inquiry	Check Processing History	A feature to check the details of the approval request and the history of who processed it, when, and how.
All Approved	Proxy Handling	Administrator Deputy Approval	A feature that allows the administrator to approve or reject requests that the approver cannot process.
All Approved	Proxy Handling	Directly designate approver	A feature that allows the administrator to designate an approver for requests that do not have an approver assigned.
All Approved	Proxy Handling	Cancel Approval Request	Function for the administrator to cancel approval requests before processing
log	Log Inquiry	Approval Service Log Inquiry	Function to query approval service usage history based on period, user, department, type, and target conditions.
log	Log Inquiry	List Item Settings	The ability to configure the items and order to be displayed in the log list.
log	Record Items	Approval Form History	Function to record the creation, modification, deletion, and import history of approval forms
log	Record Items	Approval Request History	Function to record the creation, modification, cancellation, deletion of approval requests, and changes to references history.
log	Record Items	Approval Processing History	Approval processing, changing the approval line, applying the approval line in bulk, and recording the history of expired approval requests.
log	Record Items	Approval Line · Delegation Setting History	Function to record the creation, modification, deletion, and deactivation history of the approval line template and delegation rules.

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