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Basic FAQ about SHIELD DRM

Q1. What is SHIELD DRM?​

Cloud-native DRM (Digital Rights Management) service that provides document security optimized for the Microsoft 365 environment.
Automatically convert existing DRM documents to AIP (Azure Information Protection) documents to enable cloud collaboration (viewing/editing/co-authoring).

Q2. What are the main features?​

  • Providing compatibility through DRM ↔ AIP conversion (including BYOK/HYOK)
  • Optimization of cloud collaboration tools such as Teams, OneDrive, and SharePoint
  • Policy Linkage and Operational Visibility (Policy Establishment and Application Linkage)

Q3. What is the actual usage flow?​

When you upload a file to Teams/OneDrive/SharePoint, an AIP label will be automatically applied after a certain period of time.
When applied, the modifier will show 'SharePoint app', and at the bottom of the document, 'Protected by SHIELD DRM' will be displayed.
You can upload and use the DRM document immediately without any release.

Q4. What should be prepared before the introduction?​

(1) Administrator Permissions/License (Global Administrator·E3 Recommended)
(2) AIP Label Creation/Publication
(3) Confirm Tenant Name
(4) Security365 Portal Sign Up/Settings
(5) Firewall Allow URL Registration is Required

Q5. What is Microsoft Throttling and what impact does it have?​

Throttling is a mechanism by which Microsoft applies rate limiting to API requests, queries, networks, etc., for service stability and fair usage.
Since it may be limited during bulk processing/bursting, operational considerations such as retry and backoff strategies are necessary.

Q6. SharePoint Add-In is being discontinued, how should we respond?​

Microsoft will terminate ACS (Azure Access Control Service) and SharePoint Add-In on 2026-04-02.
Accordingly, it must be switched to the Event Receiver method, and the migration procedure of the SHIELD DRM admin page (check → consent → execute) will be transitioned.

Authentication/Integration​

Q7. Where can I check the 'App authentication information (App ID + App Secret)', and how do I apply it in the DS management console?​

Admin Page → Settings → App Credentials에서 표시되는 App ID와 App Secret이 결합된 Security Token을 복사해, DS Management Console의 Custom Policys365_app_dataUse it by pasting it into the item.

  • Applicable Version (DS Console Module)
  • SCPD_DS365.dll6.0.3.24 or higher
  • SCPD_DS36564.dll6.0.3.24 or higher