Skip to main content

Application and Usage Instructions (For Internal Network)

  • This is a user guide for configuring a desktop server that allows you to apply for and register remote work through a dedicated application page in an internal network environment.
  • This is a dedicated document for customers using the specific configuration, which may vary depending on the customer's network environment.

Preconditions​

Mandatory Requirements​

User Permissions

  • Registration permission required for SHIELDGate personal desktop conditional policy.
  • Security365 account registration and activation status
  • Conditional policy is set to allowed status.

System Requirements

  • Work PC accessible from the internal network
  • Administrator privileges (for program installation)
  • Windows operating system (Windows 7 or higher)

Accessing the application page and registration​

Connection Method​

Application Page URL Structure​

기본 형식: {{SHIELDGate 데스크톱주소}}/registration
실제 예시: https://shieldathome2.softcamp.kr/registration

Access Procedure​

  1. Accessing URL

    • Access the application page URL provided by the administrator.
    • Check the application page load in the browser.

  2. User Authentication

    • Enter user email (ID)
    • Click the "Confirm" button to proceed with authentication.

  3. Permission validation

    • Security365 Account Information Inquiry
    • Conditional policy verification and authorization validation

Step-by-step Registration Guide​

Overview of the Registration Process​

Desktop registration isStep 4is composed of:

  1. Run configuration: Desktop Agent Installation and PC Environment Configuration
  2. Check Desktop Information: Check Windows access account
  3. Password Confirmation: Setting Windows Account Password
  4. Registration complete: Remote access preparation complete

Step 1: Run Environment Setup​

Purpose: SHIELDGate Desktop Agent Installation and Remote Access Environment Configuration

Program Installation​

  1. Download

    • Click the "Download Configuration Program" button.
    • SHIELDGateSetup.exeFile Download

  2. Installation Execution

    • Run the downloaded file
    • Approval for administrator permission request

  3. Installation Confirmation

    • Click the "Check Again" button after installation is complete.
    • Automatically proceed to the next step upon successful installation.

Installation Troubleshooting​

Troubleshooting steps for installation failure:

  1. Completely remove the existing program.

    제어판 → 프로그램 및 기능

  2. Deletion target

    • "Softcamp SHIELDGateSRT PC Agent"
    • "Softcamp SHIELDGate Desktop Agent"

  3. Reinstalling Administrator Permissions

    • SHIELDGateSetup.exeRight-click
    • Select "Run as administrator"
    • Reinstallation in progress

Step 2: Check Desktop Information​

PurposeSelect and confirm the Windows account to be used for remote access.

Account Verification Process​

  1. Current account verification

    • Display of the currently logged-in account detected by the system.
    • Verify that the account information is correct.

  2. Account Selection

    계정 정보가 올바른 경우: "예" 버튼 클릭
    계정 정보가 틀린 경우: "아니오" 버튼 클릭

  3. Alternative account selection

    • Display Windows account list when "No" is selected.
    • Select the correct account to use for remote access.

Step 3: Password Confirmation​

Purpose: Setting and verifying the password for the selected Windows account

Enter password​

  1. Enter password

    • Enter the password for the selected Windows account.
    • Click "Confirm" after entering the correct password.

  2. Authentication method troubleshooting

For users using PIN/fingerprint authentication:

If you are using only PIN or fingerprint authentication, a separate Windows password is required.

How to create a Windows password:

  1. Accessing Windows Settings

    시작 메뉴 → 설정 → 계정

  2. Select login option

    계정 → 로그인 옵션 → 비밀번호

  3. Password Setting

    • Create a new password in the "Password" field.
    • Password settings that meet complexity requirements

Step 4: Registration Complete​

Purpose: Desktop registration completion confirmation and access preparation

Completion confirmation​

  1. Check Registration Information

    • Accessing the SHIELDGate User Page
    • Check registered PCs in the "Desktop" menu.

  2. On registration failure

    • Proceeding again from step 1.
    • Check network connection and permission status

Desktop Remote Access​

This document provides instructions on how to access your work PC from outside after registration is complete.

Access Procedure​

  1. SHIELDGate Login

    • Accessing the SHIELDGate website from a remote location
    • Log in with a verified user account.

  2. Desktop Selection

    • Select "Desktop" from the left menu.
    • Select a PC to connect from the registered desktop list.

  3. Authentication Procedure

    • Enter Windows account password
    • Password confirmation and authentication completed.

  4. Security Agreement Consent

    • Check the contents of the security pledge set by the organization.
    • After reviewing the content, click the "Access Desktop" button.

  5. Connection complete

    • Display of work PC screen through the browser
    • Start mouse/keyboard control