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Log Guide

This document is a guide on how to view and configure DS for Mobile logs based on the log screen of the Security 365 Management Center.


1. Log Overview


All major actions occurring in DS for Mobile are**Log Menu of Security 365 Management Center (Portal)**You can check it at.

Log Entries

  • User App Usage History
  • Administrator Policy Setting History
  • Allow / Block History by Conditional Policy
  • System and Security Event Tracking

log isUser LogWowAdmin Logis separated by , and can all be viewed on the same log screen.


2. Log Access Path


  • Path:Security 365 Management Center > Logs
    • User Log
    • Admin Log

When you select a log type from the left menu, the corresponding log list screen will be displayed.

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3. Log View Screen Configuration


3.1 Period Selection

You can view logs based on the desired period.

Quick Selection

  • Last 24 hours
  • today
  • Last 7 days
  • Last 30 days
  • Last 90 days

Direct Assignment

  • Select start date/time ~ end date/time directly
  • Utilization for log tracing at a specific point in time

3.2 Log Filter Options

At the top of the log list, you can use various filter options to refine the target of your query.

Basic Filter Items

itemDescription
All FiltersUnified filter for setting all filters at once
ServiceSelect the service to view logs
NameEnter user or administrator name
idEnter user or administrator account ID
TargetLog Generation Target Object
Event NameTypes of Events That Occurred
Log LevelLog Severity Level Filter

3.3 Service Filter

  • Filter that allows viewing logs of a specific service only
  • Selectable services example:
    • Security 365
    • SHIELD DRM
    • SHIELD Drive
    • SHIELD Mail
    • DS for Mobile
    • Document Security etc.
All FiltersService Filter
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To check the DS for Mobile logs
**Select "DS for Mobile" in the service filter.**must do.


3.4 Name / ID / Target / Event Name

  • Name / ID / Target / Event NameThe filter retrieves data by directly entering a string.
  • Logs are filtered based on the input values.
  • **The event name filter is activated only when a service is selected.**It works.

3.5 Log Level Filter

You can classify and query logs according to the log level.

Log LevelDescription
ERRORSystem error, processing failure
WARNBlocking and Restriction by Policy
INFOMajor Events Processed Successfully
DEBUGDebugging Purpose Log
TRACEDetailed Tracking Log

In a production environment, it mainlyINFO / WARN / ERRORUse logs.


3.6 All Filters

  • A modal window will be displayed when selecting all filters.
  • The following items can be configured on one screen:
    • Service
    • Name
    • id
    • Target
    • Event Name
    • Log Level
  • It is useful for querying logs at once by combining multiple conditions.

4. Log List and Detail View


4.1 Log List

The log list displays the following information.

  • Log Occurrence Time
  • Service
  • Name
  • id
  • Target
  • Event Name
  • Log Level

4.2 Log Details

When you click on a log item, on the right sideSlide-type detailed information panelThis will be displayed.

Detailed Information Composition

User Information

  • Name
  • id
  • Department
  • IP address

Log Information

  • Occurrence Time
  • Event Name
  • Event Code
  • Log Level
  • Target

Log content

  • Detailed log message

This allows you to trace the causes and effects of specific events.


5. Description of Additional Features


5.1 Log Download

  • Download log file based on the currently queried conditions
  • Can be used for audit and history management purposes.
  • Automatically re-query logs when filter conditions change
  • Used for tracking specific users and events

5.3 Refresh

  • Recheck the latest logs
  • Used for real-time monitoring

5.4 Specify Number of Pages in List

  • Select the number of logs to display on a page
  • For example: 15 items / 30 items / 50 items, etc.
  • Improving readability by adjusting the number of pages when there is a large amount of log data

6. Organizing DS for Mobile Log Items


6.1 User Log

Event NameEvent CodeDescriptionLog Level
LoginUSER_LOGINUser successfully logs into the appINFO
File Open (View)DOC_READViewing the document normallyINFO
File Open BlockDOC_READAccess blocked due to conditional policies, etc.WARN
File SharingDOC_MIP_CONVERTDownload the document and share it with external apps.INFO

6.2 Admin Log

Event NameEvent CodeDescriptionLog Level
Conditional Policy RegistrationCONDITIONAL_POLICY_CREATENew Registration of Conditional PoliciesINFO
Conditional Policy ModificationCONDITIONAL_POLICY_UPDATEChange of Conditional Policy SettingsINFO
Delete Conditional PolicyCONDITIONAL_POLICY_DELETEDelete Conditional PolicyINFO
Conditional Policy CopyCONDITIONAL_POLICY_COPYConditional Policy CopyINFO
Download Conditional PolicyCONDITIONAL_POLICY_DOWNLOADDownload Policy Settings (JSON)INFO
Change in Policy PrioritiesCONDITIONAL_POLICY_PRIORITY_CHANGEChange in Policy Application OrderINFO

7. Summary of Log Level Criteria


  • INFO
    Normal User/Admin Actions
  • WARN
    Blocking by Conditional Policy or Security Policy
  • ERROR
    System error, authentication failure, processing failure

Blocking by conditional policies is
**This is an intended security action, so it is logged as a WARN.**It works.