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2. Network Monitoring

This feature allows you to check the network connection quality between the remote browser of the container and the user browser in real-time. By monitoring the network status in real-time, you can respond quickly in case of any issues.

How to use​

  1. Accessing the business system (website) after connecting to SHIELDGate
  2. Click the Performance icon on the right side of the top bar.
  3. In the Performance status window, you can check the current value and 30-second average value of each metric, as well as the trend changes through the graph.
  4. Close the status window by clicking the icon again.

Performance Metrics Detailed Guide​

1. Page Load Time​

Measures the time it takes for the webpage to load.

unit: ms

Measurement details

  • Analysis of loading time by individual resource
  • Total page load completion time
  • Identifying the cause of loading delays

General performance criteria

  • Excellent: Within 1-3 seconds
  • Normal: 3-5 seconds
  • Improvement needed: More than 5 seconds

2. Video Information​

Displays streaming quality information of the remote browser.

Video Codec

  • Current video codec in use

Resolution

  • Current resolution of the video being streamed

3. FPS (Frames Per Second)​

Measures the number of frames displayed per second.

unit: fps FeaturesThe greater the change on the screen, the higher it rises.

General performance criteria

  • 30+ fps: Very smooth screen
  • 20-30 fps: Smooth screen
  • 15-20 fps: Slight stuttering phenomenon
  • Less than 15 fps: Severe stuttering

Improvement method

  • Check Network Speed
  • Device Performance Check (CPU, GPU)
  • Terminate background process

4. Bitrate​

Measures the amount of data transmitted per second.

unit: Mbps FeaturesThe greater the change on the screen, the higher it rises.

General Quality Standards

  • High quality: 3+ Mbps
  • Standard: 1-3 Mbps
  • Low quality: 0.5-1 Mbps
  • Defective: Below 0.5 Mbps

Improvement method

  • Check Network Bandwidth
  • Simultaneous download interruption
  • Streaming service temporarily suspended

5. Packet Loss​

Indicates the ratio of lost data packets among the transmitted data.

unit: %

General Acceptance Criteria

  • Excellent: 0-1%
  • Good: 1-3%
  • Caution: 3-5%
  • Defect: More than 5%

Symptoms upon occurrence

  • Video stuttering and freezing
  • Input delay and loss
  • Screen refresh phenomenon

6. Latency​

Measures the time it takes for user input to be reflected on the screen.

unit: ms Display: Display with a 30-second average value

General performance criteria

  • Excellent: 0-100ms
  • Good: 100-200ms
  • Defective: More than 200ms

Improvement method

  • Network Environment Check

7. Jitter​

It measures the variability of latency to indicate connection stability.

unit: ms Display: Display with a 30-second average value

General stability criteria

  • Stability: 0-30ms
  • Normal: 30-100ms
  • Unstable: More than 100ms

Improvement method

  • Change from WiFi to wired connection
  • Check network congestion
  • Check for electromagnetic interference

8. Traffic Rate​

Measures the amount of data transmitted per second in real-time.

unit: KB/s FeaturesThe greater the change on the screen, the higher it rises.Display: Display with a 30-second average value

Improvement method

  • Network Connection Status Check
  • Firewall settings verification
  • VPN Configuration Check

9. Connection Information​

Displays detailed connection status and network information with the remote browser.

Display item

  • ID: Connection Identifier
  • State: Connection status (succeeded, connecting, failed, disconnected)
  • Sent/Received: Total amount of data transmitted and received
  • RTTRound Trip Time (RTT)
  • Local: Network address of the user device
  • Remote: Network address of the remote server
  • Transport Policy: Transmission Policy Settings
  • Bundle Policy: Bundle Policy Settings
  • RTCP Policy: RTCP Policy Settings
  • Candidate Pool Size: Candidate pool size

How to Use​

General User​

Order of checks when performance degradation occurs

  1. Check network stability with Latency and Jitter.
  2. Checking Streaming Quality with FPS and Bitrate
  3. Check data transmission status with Packet Loss
  4. Identifying specific resources that are delayed in Page Load Time

Administrator​

Problem Diagnosis

  1. Analyzing Performance Issues with Page Load Time Data
  2. Identifying patterns of resources that are consistently delayed/failed
  3. Check network connection status with Connection Information.
  4. Identifying root causes through comprehensive analysis of all indicators.